Tuesday, February 24, 2009

RFID Wand / Magic Wand Comparison

We are currently testing a magic wand (aka RFID wand) from FE Technologies. I have also tested the one from 3M and seen one from Bibliotheca and one from QLS (which was made by a Scandinavian company whose name I cannot remember).

It is interesting how the different companies have designed their magic wands.

Bibliotheca Wireless Inventory Wand
Bibliotheca have had their wand around for a while and you can see that in the design. Bibliotheca's design incorporates a giant battery pack which has a strap so that you can carry it like a handbag (if your handbag was filled with bricks). It then has a funky little PDA containing the software and a paddle that you wave at the books to detect it. Depending on which way you hold the paddle determines how accurate the scan will be, using the flat side gives you a wider scan, the sharp side (or even the point) gives you a more detailed scan.
Pros: PDA means that it could easily be installed on any kind of wireless computer device (or a laptop if it comes down to it). The software is easily updated by docking the PDA. Also, the wand is quite long which means you don't have to bend down to reach books on the bottom shelf or reach high to get ones at the top, you just wave it like a light saber.
Cons: Big-arse heavy bulky battery pack.
(note: I didn't actually get to use this as Bibliotheca were not currently supporting my tag format, the usability of the program did seem quite logical though...even if it was in German due to being the test model)

3M Handheld Inventory Tracker /Digital Library Assistant
This was the first RFID wand I had used and I was suitably impressed at the time. It is compact, light, and quite easy to use. It is an all-in-one unit that does not need any external battery support or even an external computing device (ie a PDA). You install a program onto a computer, upload a file of the items you wish to find to that location, it then pulls the items into the RFID wand and away you go. The file format is simple, comma seperated file with 4 options. First one was the barcode. Third was the call number. Fourth was the title. The second allowed you to enter something 'secondary', ie, the word missing if you wanted the device to tell you that the item went 'beep' because it was missing. It was a while ago now, but I do remember it being easy.
Pros: Lightweight. Easy to use, the screen was easily visible.
Cons: The size meant that you had to bend to do books on lower shelves and reach up to do higher ones. Battery life wasn't great (although you could have multiple batteries and they were very easy to change).

FE Technologies Portable Scanning Unit
This is my most recent device for testing and is quite new to FE, I don't know if they've actually sold any off yet and I know that they are very interested in the results of my testing to find out how to improve the unit. The unit itself is a swish looking black box with a screen. Attached to this box is an RFID antenna that looks like a handle with a squared off piece of metal attached. The box is operated by means of a special pen (which retails at $75 so I warned all of my staff that they'd better not lose it). The device itself contains a computer, battery and small RFID reader inside the black box (I asked). It can be set to run through a wireless network and will automatically download the update files that you ask it to. This was the only one of the units which I have seen which will actually update the status of items that it wands (if you want it to). For example, I could use this unit to change the security status of my DVDs to 'secure' if I was so inclined. It also works very fast, a heap faster than the 3M one did.
It operates in an interesting way. It has a dump file of all of the LMS items in it and uploads updates to the device overnight. When it scans items, it checks this dump file to see if the item is included and, if we wanted it to, it checks to see if the item is within a certain call number range, location or collection. It works with all/any of our collection codes too, very fancy (also very useless for our library service which has floating collections so nothing is really located in only one spot). It will also alert you to tags which are not 'in' the dump file. This would mean that they had previously been withdrawn and were still sitting on shelf. You can turn this off.
You upload items into it by means of a CSV file, similar to the 3M method it allows you to enter a reason that the item is being detected, unlike the 3M method you don't enter any title details, these come from the local dump file.
Pros: Fast and accurate. The antenna/aerial allows you to stand at one height and scan items on the top/bottom shelves. The thin design allows you to 'shove' the antenna between books to get greater scanability on thin items (where the RFID tags shield each other to a greater degree). Also, being in production means that if I have any issues at all then I ring them and they alter the software for us...I love testing.
Cons: Still quite heavy, similar to the Bibliotheca model (although not that cumbersome). We got around this by placing the device on a small trolley. Also, the device has no way of attaching a keyboard, mouse or, well, anything. This means that the only methods of altering stuff on there is either via the annoying Windows On-Screen Keyboard or via a network. If they gave it a USB key and allowed me to upload the CSV file from there, I would be happier.
Tuesday, February 17, 2009

RFID self-check machines

I have been analysing our brand new RFID self-check machine that we are planning to install at our latest library to be RFID'd. It is quite interesting how the different vendors program their RFID machines to work. I know that we have some say on what screens come up and in what order, but some of the vendors offer more options than that.

We have used 3 RFID companies in our libraries. Checkpoint were our original RFID vendor, we then moved to 3M and we now use both 3M and FE Technologies. It is funny, FE are a relative newcomer to the RFID world and, probably because of this, are more than happy to alter things for us. 3M, not so much. They have a huge market share so don't really see any point in changing software that works for the masses, I understand their outlook actually, why change something that works?

With the FE RFID self-check machines we have near total control over the interface. Each page of the sequence is an html page with javascript buttons. We can add buttons and remove them, totally revamp the interface if we want and they even have an option so we can translate everything - pages, RFID popups, even the messages coming through the SIP connector. Quite powerful actually.

Even so, there are some things with FE's self-check that are irritating. What will be good though is their responsiveness. We're only just starting our look into altering the interface though so I don't know if they'll be as quick to make changes as we'd like, but here's hoping!
Tuesday, February 10, 2009

m-Cat - a view to the future?

Following on from my post about my mobile library catalogue the other week, I had comments that some screenshots may be nice. Now I warn you, it ain't pretty. Being a catalogue for a mobile device, my entire aim was to make it:
a) fit on a small screen
b) resize if they had a larger screen
c) use very little bandwidth (which ain't cheap in Australia for mobile devices)

Problems I am having are mostly resulting in 'set' code from our library management system. Code is spat out of the system that I cannot change (ie on the patron details page, I cannot change the default text that is generated).


1. Search window


2. Results window


3. Availability window


4. Customer details window

Tuesday, February 3, 2009

"For Librarians" page

I was sitting around the other day and thinking "I know a bunch of libraries that provide fantastic open-source software and enhancements but I cannot find anything on their websites about it" and then decided I'd make a page for librarians who were looking at us.

On this page I am going to release a bunch of stuff that we make/edit/create so that anyone can download it and have a play around. This will include:

Our facebook application to search an Amlib catalogue.
Any/all of our customised Amlib reports including the RSS reports and data export reports.
Our booking system for events (which also keeps our info request statistics).
Any/all of our Joomla! enhancements.

I do not know if this would be of use to anyone, but I would be interested in making this page as a kind of "look at what we do" page for other librarians. Offering the software and also some instructions on how we did things may also be a drawcard to the site.

Does anyone else know a library that offers this kind of information on their website? It doesn't have to be in English. Anyone? At all?